IT – Business Systems Analyst III (Application Production Support Analyst)

Position Overview

Our company is dedicated to hiring Reservists, National Guards, and transitioning military members, veterans of all eras, and their spouses.

Essential Functions

• Support users in Financial / Payroll applications.
• Lead the estimating efforts, design and implementation and maintenance of Application.
• Work from high-level requirements through detailed specifications, migration effort and administration.
• Ability to liaise between End Users, Department Managers, Executives, Technical team and Vendor.
• Provide maintenance support but not limited to: backup recovery, cluster monitoring, log file size monitoring, server maintenance and general troubleshooting.
• Responsible for Application deployment in Test Environments, Staging Environment and Production Environment.
• Prepares required documentation, including both program-level and user-level documentation.
• Performs all functional duties independently. Works on high-visibility programs, or mission-critical aspects of assigned program(s).

Skills and Experiences Required

• Experience in ERP in Pay Roll Management is mandatory.
• Experience in One Solution application is mandatory.
• Experience training, mentoring, and providing technical direction to less experienced personnel.
• Experience with designing, coding, testing, debugging and documenting software solutions to complex problems concerning computer equipment capacity and limitations, operating time and form of desired results.
• Extensive experience analyzing complex business applications, developing block diagrams and logic flow charts, and translating detailed design into software.
• Experience in providing end-user support to include training for end-users.
• Demonstrated ability to work well in a team environment and to lead others in a directed effort to complete projects.
• Extensive experience authoring or contributing to both program-level and user-level software-related documentation such as requirements specifications, design documents, technical manuals, and user manuals.
• Experience in Application Production Support.
• Proven ability to work in a large, distributed IT organization.
• Self-motivated; able to prioritize and multi-task.
• Possess excellent writing skills to develop and/or maintain documentation such as user guides, technical guides, implementation guides, network diagrams, process flow charts and develop/maintain end-user training guides.
• One Solution, ERP Solution Products