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5 Crucial Steps in the Change Management Process
Companies must constantly evolve and adapt their processes to meet current challenges and prepare for future ones. Triggers for organizational change include the external and …
How to Protect Your Business Against 3 Types of Cyber Attacks
Based on a study commissioned by the National Cyber Security Alliance, only 27% of small businesses have taken appropriate measures to ensure their systems are secure. The …
Ways To Protect Your Company From Phishing Attacks
According to a study by automation company Ivanti, at least 74% of companies have been victims of phishing attacks in 2020. Phishing scams continue to …
Four Quick Tips for a New Project Manager
So, you’ve decided to become a project manager (PM)? Congratulations! When starting out at something new, like everyone else, you probably feel intimidated, but excited. …
How to Overcome Hurdles as a Project Manager
Properly managed projects are projects where everyone understands what to do and when. This means giving status reports and recorded actions with a follow-up schedule, …
Call Centers: Remote vs. Traditional
Traditionally, call centers operate in a brick-and-mortar setting. This means they hold all operations in a minimum of one physical space. However, the evolution of …
Take Your Business Back to School
There is a buzz in the air as summer starts to come to an end and kids head back to school. Families are going on …
Advantages of Offering Remote Work
As discussed in a previous Fortuna BMC blog, remote work has been the backbone of our business, well before the pandemic made it necessary. We …
Top 4 Tips for a Project Manager New to a Team
People’s career paths can take them from company to company, or from team to team. When an experienced project manager is new to a team …
