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change of management steps
BMC Blog

5 Crucial Steps in the Change Management Process

Companies must constantly evolve and adapt their processes to meet current challenges and prepare for future ones. Triggers for organizational change include the external and …

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BMC Blog

How to Protect Your Business Against 3 Types of Cyber Attacks

Based on a study commissioned by the National Cyber Security Alliance, only 27% of small businesses have taken appropriate measures to ensure their systems are secure. The …

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phishing attacks
BMC Blog

Ways To Protect Your Company From Phishing Attacks

According to a study by automation company Ivanti, at least 74% of companies have been victims of phishing attacks in 2020. Phishing scams continue to …

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Team working on a project
BMC Blog

Four Quick Tips for a New Project Manager

So, you’ve decided to become a project manager (PM)? Congratulations! When starting out at something new, like everyone else, you probably feel intimidated, but excited. …

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BMC Blog

How to Overcome Hurdles as a Project Manager

Properly managed projects are projects where everyone understands what to do and when. This means giving status reports and recorded actions with a follow-up schedule, …

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remote vs traditional call center
BMC Blog

Call Centers: Remote vs. Traditional

Traditionally, call centers operate in a brick-and-mortar setting. This means they hold all operations in a minimum of one physical space. However, the evolution of …

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Pencil on paper
BMC Blog

Take Your Business Back to School

There is a buzz in the air as summer starts to come to an end and kids head back to school. Families are going on …

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Home Office
BMC Blog

Advantages of Offering Remote Work

As discussed in a previous Fortuna BMC blog, remote work has been the backbone of our business, well before the pandemic made it necessary. We …

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Concept of project management and new to a group
BMC Blog

Top 4 Tips for a Project Manager New to a Team

People’s career paths can take them from company to company, or from team to team. When an experienced project manager is new to a team …

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