BMC Blog

remote vs traditional call center

Call Centers: Remote vs. Traditional

Traditionally, call centers operate in a brick-and-mortar setting. This means they hold all operations in a minimum of one physical space. However, the evolution of the industry has made several home-based call center jobs available. With an even more advanced technology and the ongoing pandemic, several more have adapted to this kind of set-up as …

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Recruiting Pointers for Businesses

People are inarguably the most valuable asset of any business. As Richard Branson famously puts it, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” Since people either drive business objectives forward or to the ground, it’s important to make sure that …

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